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"I thoroughly enjoyed the class you taught today. This was one of the most
informative classes and most useful three hours I've experienced in a long
time!"
-- Pat Rapp, Webmaster, HazMat
Literary Review.

"To say that I have little confidence in my abilities to grasp most computer applications is a vast understatement. Yesterday's class reminded me however that I really can do more than I sometimes think I can.
"You have given me the skills I've needed to tackle PowerPoint!"
-- Patricia Stocker, Library Consulting 
"Barbara Moore of Net Results made a presentation to our group, RPCN (Rochester Professional Consultants Network) at our monthly speakers program. The topic was Advanced Tools and Techniques - Word and Excel.
"In the several years I have been attending these sessions, this was certainly one of the most helpful, productive, and well presented talks we have had.
"Barbara's mastery of the subject matter, coupled with her excellent presentation and wit made for a truly worthwhile experience for all in attendance, as evidenced by the congratulatory atmosphere displayed after the talk.
"I would strongly recommend Barbara for presentations to groups of any size and background." -- John Bok, RPCN Program Coordinator

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The following courses may be changed to fit your needs. Other courses may be developed upon request. Online versions are also offered.
E-mail or call 585.748.1850 today to discuss Barbara Moore teaching a class for you.
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Social Media including Blogs, Wikis, Flickr, YouTube, Google Docs, Facebook, Twitter, and LinkedIn |
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iPods, iTunes, iPhones and iPads |
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Microsoft Office 2010 and 2007 including Word, Excel, PowerPoint, Access, Outlook, Contacts and Publisher |
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Digital Photographs |
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Windows 8, Windows 7, Windows Vista and Windows XP |
Social Media
Blogging with Tumblr
A free blogging service, Tumblr focuses on ease of use and being simple to set up. To post content, a row of buttons gives you access to tools to insert text, photos, quotes, links, chat sessions, audio clips or video clips. In this class you will set up a blog using Tumblr.
Blogging with TypePad
TypePad is one of the more powerful blogging tools. In this hands-on class you will use TypePad to design and layout your blog. You also will create posts, pages and a blogroll for your blog.
Blogging with WordPress
Learn how to use WordPress.com to set up a free blog. You also will learn how to create a blog, navigate the dashboard, write a post (and edit the post at a later date), create an About Us page, and change the WordPress theme.
Dropbox: Sharing and Storing Files in the "Cloud"
Learn how you can store, retrieve, backup, and share files and folders using Dropbox, a file sharing system that stores files and folders on the Internet. In this class you will install Dropbox on your desktop, upload files and invite others to share and edit your Word, Excel and PowerPoint documents. In addition, you will invite people to view photographs that you uploaded to Dropbox. You will also learn why Dropbox is consistently ranked as one of the top 10 mobile apps to download.
Facebook
During this class you will create a personal Facebook profile, invite people to become your friend, write on your wall, add photographs, and review critical privacy settings. You also will find pages to like and learn how applications can enhance your Facebook experience.
Facebook Business or Fan Pages
Millions of people use Facebook as their primary means of online communications. The number of people you can reach is practically unlimited when properly using Facebook's viral network. These are just two reasons why your business or organization needs to have a Facebook presence. In this hands-on class you will create a page for your business or organization. As the page administrator, you will learn how to write on the page’s wall, invite fans, start a discussion, create notes and updates, review settings, add videos and photos, and publicize events.
Google Docs: Collaborate and Share Documents, Spreadsheets and Presentations
Create Word-like documents, Excel-like spreadsheets, and PowerPoint-like presentations with Google Docs. You can invite others to collaborate with you on these documents and spreadsheets. In this hands-on class you will setup a free Google Docs account (you can use your Gmail login information) and create a document, spreadsheet and presentation. You will invite other students to collaborate on these documents.
The Key to Successful Use of Social Media by Small Businesses: Compelling and Engaging Content
Nothing turns people off faster than businesses that use social media to sell their products or services. instead, businesses need to post content that will get people talking. This workshop will highlight small businesses that successfully use Facebook, Twitter, LinkedIn, YouTube and blogs to engage their current customers and attract new ones.
LinkedIn
LinkedIn, the largest online business network, is a powerful free tool for building and maintaining relationships. Not only can you network with people you know, but you can see other people’s networks and ask for introductions to people who you can help and who can help you. People use LinkedIn to ask for advice, find resources, collaborate, identify qualified job applicants, and find professional opportunities. During this class you will learn how to create a LinkedIn profile, review your profile settings, bring in your first level network, ask for an introduction, and participate in groups.
Pinterest, What Is It and How Are Businesses Using It?
Called a virtual bulletin board or scrapbook, Pinterest is a site where users collect and organize images and ideas from the Internet. It is very popular and is now the third most used social site after Facebook and Twitter. During this presentation you will learn how Pinterest works and see how some businesses are making use of Pinterest.
Posting Videos to Your Facebook Page
Studies show that people are drawn to Facebook posts that contain short videos (under 1 minute). You don't need to be a professional videographer or use an expensive camcorder to make these videos. During class we will discuss the benefits of using video to promote your business or organization and what would be good topics to film. Then, we will film and upload the videos to a practice Facebook page. Videos will be created on mobile devices using the Socialcam app or with a camera that shoots video. Use the instructor's iPhone, iPad and camera or bring your own camera or mobile device preloaded with the Socialcam app.
Twitter
What's happening? This simple question is the foundation for the very powerful social networking tool Twitter. In this class you will set up a Twitter account, find people and organizations to follow, and send tweets. You will learn how to retweet a message, send direct messages, reference another Twitter account, use hashtags to group similar tweets, and change settings. You also will discover how to use what many people call the true power of Twitter - the ability to search, in real time, what people are tweeting about. Read Barbara's article The Power of the Twitter Search.
Using Facebook in Your Job Search
Facebook is often overlooked as a useful social media site to use during a job search. With over 850 million monthly active users, it is an amazing networking tool you cannot afford to dismiss. In this presentation you will learn how to use Facebook to let your friends know you are looking for a job, join groups that may help you in your job search, get help with your job search strategy, and keep tabs on businesses where you would like to work.
YouTube, Facebook, Pinterest, and Twitter
These web sites are some of the most popular sites on the Web. In this class we will visit each of these sites and learn the pros and cons of using each one. YouTube is for sharing and viewing videos. Facebook is where people share information about themselves with friends. Pinterest is used to share images and videos. And Twitter gives you a real-time read of what is on people's minds.
iPods, iTunes, iPhones and iPads
iPods and iTunes
Learn how to build your iTunes library by ripping your music CDs and purchasing songs directly from iTunes. We also will explore how to make playlists and how to add podcasts and videos to your iPod.
iPads and iPhones
Learn useful tips for using your iPad and iPhone. You also will discover helpful and entertaining apps, including lists of "best apps" and sites that review apps. In addition, learn where to find apps and how to download and install them.
Microsoft Office
Excel 2010 or Excel 2007: Create a Basic Spreadsheet
Learn how to use Excel to insert and format text and numbers into a spreadsheet. You will learn how to create formulas, format the spreadsheet so it is easy to read, and save and print your spreadsheet.
Excel 2010 or Excel 2007 Intermediate
In this class you will enter data on multiple worksheets and create formulas that use data from the different worksheets. You will learn how conditional formatting can be used to highlight data. And you will create a chart using the chart wizard. Headers and footers will be added.
PowerPoint 2010 or PowerPoint 2007
PowerPoint 2007 and PowerPoint 2010 new design tools for themes, layouts, styles and colors, leave presentations created with PowerPoint 2003 in the dust. Also adding a level of sophistication to PowerPoint slides is SmartArt Graphics. With SmartArt Graphics you easily can create high quality diagrams and charts for your slides and add various effects such as drop shadows and beveling. Like Word 2007 and Excel 2007, the commands and tools you use are highly visible in ribbons at the top of the window. These tasks and more will be covered in this hands-on class.
PowerPoint 2010 or PowerPoint 2007: Beyond the Basics
You can personalize your PowerPoint 2007 presentation by creating a slide master that contains the background colors, design, font, bullet style, and footer information (such as date and logo) that you want. In this hands-on class you will learn how to create and edit a slide master. You also will learn how to enhance your presentation using SmartArt graphics. Finally, you will upload a completed slideshow to SlideShare, a website which allows other people to view your slideshow.
Publisher 2010 or Publisher 2007
Learn to use Publisher, a desktop publishing program, to create flyers and newsletters. Learn how to use rulers and grids, text boxes, graphics, drop down caps and other Publisher tools to create your document.
Publisher 2010 or 2007: Beyond the Basics
In this hands-on class you will learn how to recolor clip art; add tables, autoshapes, page borders; and use autoflow. Using a Publisher template, you will use all these tools and more to create a 4 page newsletter.
Word 2010 or Word 2007
Word 2007 and 2010 are significant improvements to Word 2003 with commands grouped in ribbons rather than in menus, new styles, and the ability to save your document as a PDF. In this hands-on class you will work on assignments that use these new features as well as learn how to insert tables, columns, graphics, and page headers and footers.
Word 2010 or Word 2007 Tips
Learn how to work smarter, not harder, when creating documents with Word 2007 or Word 2003. In this hands-on class you will learn basic tips that will save you time, make your documents look better and take your Word skills to the next level. Read 10 Tips for Using Word 2007 (pdf).
Word 2010 and 2007: Beyond the Basics
In this hands-on class you will apply styles, use the format painter, add headers and footers, and track changes, a tool that is useful when you are collaborating or editing another person’s document. You also will learn to add citations, footnotes and bibliographies using Word 2007 or 2010.
Word 2010 or Word 2007: Designing a One-Page Newsletter
Ever need to get a one page newsletter quickly out to announce an upcoming event or to ask people to advocate for your organization? This class will teach you how to create a newsletter in Word. You will learn to set margins, add a headline, format text in columns, create text boxes, insert graphics including WordArt and AutoShapes and wrap text around graphics.
Word 2010 or Word 2007: Mail Merge
Do you tear out your hair in frustration when attempting a mail merge in Word? If so, this class is for you. Learn how to bring in names and addresses from an Excel spreadsheet and insert into a Word document such as a letter. You also will create mailing labels for these documents.
Digital Photographs
Editing Photos with Adobe Photoshop Elements
Learn how to enhance photographs by cropping, adjusting brightness and contrast, resizing, sharpening, and fixing red eyes. You will also learn how to cut a person from one photograph and place the person into another photograph.
Picasa: Organize and Edit Your Digital Photos
Picasa is a free photo management program from Google that allows you to find, edit and share all the pictures on your PC. You will download and install Picasa and then use the program to organize photos in folders, add labels, fix red eyes, crop, and apply lighting and color effects to photographs.
Windows Photo Gallery
Learn how to transfer pictures from your digital camera and then save and organize your pictures using Windows Photo Gallery which comes with Windows 7 and Windows Vista. In this hands-on class you will learn how to assign tags to your photographs for easy retrieval, add captions, and burn your pictures to a CD-ROM. In addition, you will use the Fix tool to crop a picture and remove red eye.
Windows 8, Windows 7, Windows Vista and Windows XP
Windows 8 - A Big Difference
One of the biggest differences between Windows 8 and Windows 7 on a PC is the new Start screen. It consists of rows of application tiles, many of which you can customize. To get to the familiar Windows 7 desktop you either move your mouse to a corner or press <Windows> D on the keyboard. In this class you will learn how to navigate Windows 8 and use many of its new features such as the Charms Bar, Internet Explorer 10, and the new ribbon based file explorer. Read 11 Essential Tips for Using Windows 8 and 12 Essential Tips for Using Internet Explorer 10 with Windows 8.
Windows 7 Overview
Learn how Microsoft's operating system, Windows 7, uses special features such as libraries for organizing documents and pictures, 3D view of open windows, breadcrumb navigation, and a powerful computer-wide search. You also will learn about the Backup and Restore Center, Photo Gallery, Media Player, Movie Maker and DVD Maker.
Windows Basics
The following basics will be covered: opening, closing, minimizing, resizing, moving Windows; switching between applications; using menus; printing – changing print properties, canceling or pausing a print job; creating and arranging shortcuts on the Desktop; common Desktop icons and what they do; using the Recycle Bin; changing time and date; setting up a screen saver; setting up wallpaper; using Help. This class can be customized for Windows 7, Vista or XP.
Windows File Management
Whether you use Windows 8, 7, Vista, or XP, you need to understand the Windows file hierarchy. Learn how to open files and folders; create, rename, and delete files and folders; copy and move files and folders; select multiple files; back up files; restore files from a backup; and search or find files.
Downloads and Attachments
Learn how to find, download and install programs such as Adobe Acrobat Reader and WinZip. The first program allows you to view PDF (Portable Document Format) files on the web. The second program is used to zip and unzip large files. You also will learn how to send and receive Word documents and photographs as attachments via email.
Basic Maintenance
The focus of this presentation is on keeping your computer running in tip top shape. The following topics will be covered: disk properties, ScanDisk, defragmenting a disk, backing up and restoring files, firewalls, virus programs, spyware, installing new hardware and software, and uninstalling programs.
E-mail or call 585.748.1850 today to discuss Barbara Moore teaching a class for you. Fees are individualized based upon the scope of the training.
At-home computer training is also available.
Barbara Moore has a Certificate of Training for completing the Ziff-David Education Seminar Instructor Development for Technical Trainers.
Net Results, LLC
Rochester, New York
585.748.1850
bmoore@NetResultsUSA.com
www.linkedin.com/in/barbaramooreny
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